24 X 7 X 365 NOC & Support Information
Anova Technologies specializes in best-in-class trading connectivity and solutions exclusively designed for the financial industry. Because of this focus, we understand that the loss of microseconds can mean the loss of millions; and as such, we've created systems and procedures to make our networks as close to problem free as possible.
Additionally, we proactively address any potential issues that may arise on the network. In fact, in the vast majority of cases, our monitoring system alerts our NOC team and they are resolving matters before they become critical events for our clients.
In the rare event that a client calls in, we've staffed our phone line with engineers who understand the routes and how they were built. In this manner, we can immediately begin troubleshooting and solving problems.
For immediate response call our NOC at 866.931.2086
For support questions email firstname.lastname@example.org